CIO Infrastructure and Operations Trends

IT infrastructure and operations (I&O) has gone through tremendous change over the past decade. The increasing adoption of cloud computing and hybrid IT environments has changed the responsibilities and skills required of I&O staff, including the CIO. According to Gartner’s recently published I&O trends report, “IT leaders face pressure to more quickly create, deploy, manage and govern dynamic application environments.”

According to Gartner Senior Director Analyst, Ross Winser, “Traditional I&O tools are quickly reaching their limits when tasked with such a wide array of data-processing venues. Today’s I&O professionals must be willing to move beyond legacy practices and mindsets to embrace trends that will profoundly impact I&O teams and the capabilities they provide their business.”

CIOs must decide the optimal mix for their business. Hybrid environments are designed to utilize public cloud, private cloud, and on-premise data centers to be their best and most productive for the business. Beyond the infrastructure decisions, CIOs must consider the need of new technologies like edge computing, artificial intelligence, the Internet of Things, and serverless applications. According to Gartner Senior Director Analyst, Santhosh Rao, “Organizations without a cloud-first strategy — where the cloud is primary, prioritized and promoted — will likely fall behind competitors.”

Below is a brief look at the ten trends Gartner identified affecting I&O teams and CIOs. For the full write up, we recommend reading the full Gartner report.

  • Automation strategy rethink

By 2025, more than 90% of enterprises will have an automation architect, up from less than 20% today. This leader will ensure that automation is scalable to digital business needs, addressing use cases that align with business strategy.

  • Hybrid IT vs. disaster recovery confidence

Rethink disaster recovery strategies to account for workloads in public and private clouds, in traditional data centers and at the edge.

  • Scaling DevOps agility

By 2023, 90% of enterprises will fail to scale DevOps initiatives if they do not create a shared self-service platform.

  • Infrastructure is everywhere — so is your data

As data is increasingly distributed, I&O teams can struggle to provide the protection and management needed. At the early stages of IT solution design, mandate a data-driven infrastructure impact assessment.

  • Overwhelming impact of IoT

I&O must become involved early on in IoT planning discussions to understand the proposed service and support model at scale.

  • Distributed cloud

The distributed model is likely to appeal to organizations that have been constrained by the physical location of cloud services in the past.

  • Immersive experience

Functions once considered value-adds are now baseline expectations. Users expect seamless integration, immediate feedback and very high levels of availability.

  • Democratization of IT

Low-code and no-code platforms enable users to quickly build applications using minimal code approaches. I&O leaders will need to build governance and support offerings that make it easier for users, not harder.

  • Networking — what’s next?

Networking teams have traditionally been risk-averse, but will need to take calculated risks to foster innovation moving forward. Automation will be key for enabling networks that are simpler, more reliable and responsive to change — but it is only part of the equation.

  • Hybrid digital infrastructure management

I&O leaders must seek tools that challenge silos of visibility, they must carefully evaluate promised functionality from vendors and anticipate that their own teams may be forced to fill gaps by integrating tools and growing (not replacing) their baseline.

If you’re looking for help with you I&O needs or hiring a CIO for your company, send us a note.