As you are well aware, technology is at the heart of everything we do today. From enabling us to pivot quickly last year to handle the challenges of managing a remote workforce to implementing new practices for an uncertain near-term outlook. What are the technology trends for 2021 to keep an eye on?
To understand what the next 18 to 24 months hold, we reviewed the 12th edition of the Deloitte Tech Trends report for 2021. This comprehensive report discusses nine trends in depth. At the enterprise level, they consider the need to align technology to corporate strategy as well as supply chain transformation. They also look at AI and ML trends along with cybersecurity while considering the future of the workplace. Let’s take a brief look at the nine trends discussed in the report.
The speed at which technology is innovating leaves traditional strategic planning processes in the dust. There is no way to effectively plan for the range of future possibilities without integrating technology to inform strategic decision-making.
Recent events have underscored the need to be agile. Technical debt has held back many organizations from future-proofing their technology stack. That is changing with outsourcing and shifting of core assets to powerful platforms.
The ability to capture and analyze data is helping companies reinterpret the supply chain. Instead of it being an expense for the cost of goods sold, by understanding the data of what is selling when, and where, the supply chain can become a driver of customer-focused value.
MLOps: Industrialized AI
AI has long-promised benefits that have proven difficult to extract. To harness the potential of AI in an actionable way, DevOps practices are being applied to automate processes and provide the operational discipline to unlock real insights from AI.
Machine Data Revolution: Feeding the Machine
The realization that ML models were built to support human decision-making, rather than machine decision-making has forced wholesale changes to the data management process. Data capture and modeling techniques are being built to maximize machine capabilities.
Zero Trust: Never Trust, Always Verify
With globalization and remote working, security protocols must be updated to provide always-on, anytime, anywhere protection. Every access request must be validated. Every workload, application, data set, etc… should be treated as an individual unit to limit access to the system.
Rebooting the Digital Workplace
This past year has forced a conversation on what a digital workplace will look like. Remote capabilities were always considered the exception to the rule. Will onsite working become the exception? How will this affect employee well-being, or innovation in the long term?
Bespoke for Billions: Digital Meets Physical
We went from packing onto trains and elevators to online Zoom meetings. Looking ahead, in-person and digital experiences will become integrated. Personalization efforts and seamless integration from one type of interaction to the other will become more common.
DEI Tech: Tools for Equity
Diversity, equity, and inclusion has been on the forefront of board agendas for a few years now. However, DEI challenges are complex, and technology solutions are being explored to help companies understand, develop, deliver, and measure their DEI initiatives.
For more information on each of the trends listed, check out the full report. And if you have questions on how technology may impact your HR initiatives or company culture as you continue to manage remote employees and consider reopening offices, let us know how we can help.